Billions Saved Millions Served

Bring AI automation to government, qualifying benefits, verifying income, auditing policy, and managing payments for utilities, taxes, and parking.

Funding delivered

$ 5,547,783,299

Relief and payment support managed by Promise

Promise works with Utilities, Government Agencies and other partners

State of Washington

$150M
Delivered $150M in relief to 690,000 households, supporting families in staying current on energy bills.

State Partner

$160M+
Provided $160M+ in relief aid across the state, supporting families in reducing debt and maintaining essential services.

State of Mississippi

90%
Over 90% response rate for applicants across the state leveraging AI automation.

WSSC Water
$28M
Supported 40,000+ customers in reducing water debt and staying current on bills.

Our Products

PromiseBenefits
AI that enables governments to distribute relief efficiently, accurately, and at scale.

PromiseAudit
AI that monitors public programs in real time to detect waste, fraud, and abuse before it happens.

PromiseVerified
Automating income verification with AI for faster, more accurate results.

PromisePay
Recover more revenue with AI-driven payment plans that reduce missed payments.

Low effort – High impact

We not only promise better outcomes. We also make it easier, cheaper, and safer to run your program from start to finish.

Easy implementation

It takes just eight weeks to stand up a new Promise program on average, oftentimes less.

Low overhead

Our AI-powered service agents can handle outreach and support tickets for your programs, so your team doesn’t have to.

Secure execution

Machine learning finds and prevents waste, fraud, and abuse by bad actors. And all Promise products contain comprehensive audit trails.

Seamless Integration. Powerful Outcomes.

From the first steps of program design to the last steps of providing audit-ready documentation, Promise powers world-class relief and repayment programs that increase participation and completion rates.

Implementation: 8 weeks
Outreach: 9X
Self-Service: 90%
Speed: 4x

Real Stories. Real Results.

Discover how our solutions have delivered measurable success in real-world applications. Explore our detailed case studies.

Case Study
690,000+
Households received relief
$150M
Distributed in 100 days
90%
Of credits went to low-income households

Case Study
30% to < 6%
Reduced administrative overhead costs
24/7 monitoring
Detecting waste, fraud and abuse
Accurate eligibility
Significant reduction in eligibility delays and errors

Case Study
40,000+
Accounts enrolled in payment plans
$48
Million in water debt managed
90%
On-time payment success rate (up from 40-50%)

Case Study
11,000
Customers enrolled with a compliance factor of 93%.
$7M
Relief distributed within the first 30 days of program launch.
$20M
Reduction in outstanding balances.

Security First

Our team includes security professionals who cut their teeth in support of national security and defense projects. Safeguarding sensitive information and ensuring the highest level of protection for your data is always mission critical.

What our partners are saying...

"The state of Virginia LIHWAP has been one of the most effectively run assistance programs I have seen in my 30+ years working in the utility industry."

"During the pandemic we have seen more and more of our customers struggling to pay their water bills."

"Promises made, promises kept... Some time ago we promised to repair our broken, aged water system."